At Astounded, quality of service, products, and support are always our number one priority. However, we also understand that price is important to our customers. Namely, the peace of mind that as well as getting the best levels of customer service in the industry, you won’t pay a penny more for the privilege.
That’s why we continually monitor our competitors, to ensure that our prices are at least as fair, and very often lower, than other retailers in our market. Whilst we always try our best to stay ahead of the competition, very occasionally another dealer may lower a price without us becoming aware of it.
In this unlikely scenario, don’t be shy! We encourage you to bring this to our attention and as a thank-you for your loyalty, we will match the price – or, if you’ve already ordered from us and you see an item cheaper within seven days, we will refund the difference.
With such a straightforward guarantee of unbeatable pricing – why buy anywhere else?
The other retailer must have the product in stock at the time you place your order with us.
Graded, ex-display and clearance stock is excluded from this offer.
The price matched will be the price including delivery (where applicable) and VAT.
Where you have already ordered from us, the price match request must be made within seven days.
Where multiple items have been ordered from us, any package discount applied will in the first instance override any price difference.
To request that we match a price, and make us aware of another retailer selling a product at a lower price, please head over to our Contact Form and let us know. We will get back to you as soon as possible.
Remember to tell us which product you are referring to, and please tell us which retailer is offering the lower price.